At Camelia Colette Soapery, your satisfaction is our top priority. Due to the nature of our products, we cannot accept returns or exchanges on bath and body items. However, we’re committed to ensuring you have a positive experience with us.
Refunds and Replacements
If your order arrives damaged or defective, please contact us within 7 days of receiving your package. We will gladly offer a replacement or refund under the following conditions:
A photo of the damaged or defective product is provided.
Proof of purchase (order number or receipt) is included.
Order Issues
If you receive the wrong item, or if your order is incomplete, please contact us immediately so we can make it right.
Contact Us
For any concerns, please reach out to us at camlette@cameliacolettesoapery.com. We’re here to help and
will do our best to resolve any issues quickly and fairly.
Thank you for supporting our small business and understanding our policy!
Warm regards,
Camelia Colette Soapery