Terms of Service.

 

Effective Date: January 1, 2025

Welcome to Camelia Colette Soapery! By accessing or using our website, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before making a purchase or using our site.

1. General Terms

  • By using our website, you affirm that you are at least 18 years old or have the permission of a parent or guardian to make purchases.

  • We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site constitutes acceptance of the changes.

2. Products and Pricing

  • Product Descriptions: We strive to accurately represent our products; however, slight variations may occur as our products are handmade.

  • Pricing: All prices are listed in US Dollars (USD) and are subject to change without notice. Taxes and shipping costs, if applicable, will be added at checkout.

3. Orders and Payments

  • Order Confirmation: After placing an order, you will receive an email confirming your purchase.

  • Payment: Payments are processed securely through third-party providers (e.g., PayPal, Stripe). We do not store payment information.

  • Cancellations: Orders may be canceled within 24 hours of purchase. Once an order has been shipped, it cannot be canceled.

4. Shipping and Delivery

  • Processing Time: Orders are typically processed within 3 business days.

  • Shipping: Delivery times and costs vary depending on your location and chosen shipping method. We are not responsible for delays caused by the shipping carrier.

  • Lost or Damaged Items: Please contact us within 7 days of delivery if your order is lost or damaged during transit.

5. Refunds and Returns

  • Due to the nature of our products, we cannot accept returns on bath and body items.

  • Refunds or replacements are offered for damaged or defective items reported within 7 days of delivery, with proof of purchase and photos of the damage.

6. Use of Website

  • Prohibited Activities: You may not use our website for any unlawful purpose or to violate the rights of others.

  • Content Ownership: All content, including images, text, and branding, is the property of Camelia Colette Soapery. Unauthorized use is prohibited.

7. Limitation of Liability

  • Camelia Colette Soapery is not responsible for any allergic reactions, injuries, or other adverse effects from the use of our products. Please read the ingredient list carefully and perform a patch test if necessary.

  • Our liability for any claim shall not exceed the amount you paid for the product.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle your information.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Texas (USA), without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms, please contact us:
Email: camlette@cameliacolettesoapery.com
Phone: 469-210-1078
Address: 1301 E. Debbie Ln., Suite 102, #2091, Mansfield, Texas 76063

Thank you for supporting Camelia Colette Soapery. We’re thrilled to have you as part of our community!